Policies and Important Information

As a community‑run hall, we’re committed to creating a safe, welcoming space for everyone. To help us do that, we follow a set of policies that guide how we operate, protect our users, and ensure the hall is managed responsibly.

You can read our current policies here:

Safeguarding Policy

We want everyone who uses the hall to feel safe and supported. Our safeguarding policy explains how we protect children, young people, and vulnerable adults, and what to do if you have a concern. Read full policy (PDF)

Health & Safety Policy

We’re committed to keeping the hall safe for all visitors, hirers, and volunteers. This policy outlines how we manage risks, maintain the building, and ensure safe use of equipment and facilities. Read full policy (PDF) 

Fire Safety Policy

Your safety matters. This document sets out our fire precautions and what to do in an emergency. All hirers are asked to familiarise themselves with these procedures. Read full policy (PDF)

Data Protection (GDPR) Policy

We take your privacy seriously. Our GDPR policy explains what personal data we collect, how we use it, and your rights under data protection law. Read full policy (PDF)

Hiring Terms & Conditions

These terms explain what’s included when you hire the hall, your responsibilities as a hirer, and how we manage bookings, payments, and cancellations. Read full terms (PDF)

Complaints Procedure

We aim to run the hall to a high standard, but if something goes wrong, we want to hear about it. This procedure explains how to raise a concern and how we’ll respond. Read full procedure (PDF)